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Lean principles / Workstation ergonomics

Golden zone, reach and MTM: every movement saved is time gained

An ergonomic workstation isn't just more comfortable: it's faster. If the part is in the golden zone, within reach and easy to grasp, the cycle sheds unnecessary movements. MTM measures those movements; NIOSH, OCRA and EAWS assess the risk. Here we explain the reasoning and the equipment that puts it into practice.

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Operator working on a container raised to the right height by a tilting lifter
Golden zone

The right height

Reach and grasp

Close and easy to pick

MTM

Measured movements

Assessing the risk

NIOSH, OCRA, EAWS

Why start from the workstation

In an assembly cycle, much of the time isn't assembly: it's reaching, turning, searching and grasping. These movements are short, but they repeat hundreds of times per shift, and they are also the ones that strain shoulders, back and wrists.

Redesigning the workstation around three rules (golden zone, reach areas, easy grasp) removes movements from every cycle. MTM lets you measure how many before you even build it.

How to spot it on the shop floor

Signal 1

Containers at the back of the bench or on the top shelf.

Signal 2

Operators twisting their torso or bending to pick components.

Signal 3

Small parts in deep containers that are hard to pick from.

Side view: heights (mm)

Operator standing at a tube-system workstation with a gravity rack, side view showing working heights
  • Golden zone: optimal average working height 1125 mm ±100
  • 800–1500 mm: working area, containers go here too
  • Above 1500 (arms above the heart) and below 800 (bending): avoid

Top view: grasp zones

Operator at the bench seen from above, with containers arranged in an arc and the grasp zones
  • 1 · Two-handed zone: where the two 280 mm arcs overlap, about 230 mm deep from the edge. This is where assembly happens, right in front of the eyes.
  • 2 · One-handed zone: 280 mm radius from two points on the bench edge, 160 mm to the right and left of the operator's centre line. Frequently used parts and tools.
  • 3 · Extended one-handed zone: 540 mm radius from the same points. Occasional use; containers stay within 400 mm of the shoulder.
  • Absolute limit: forward arm reach of a 5th-percentile woman, 625 mm (DIN 33402). Dimensions in mm, diagram approximately to scale.

The rules in practice

  • Working area between 800 and 1500 mm: above it you work with your arms above the heart, below it you bend.
  • Optimal average working height 1125 mm ±100, adjusted to the person and the task (table below).
  • The most frequently picked part goes in the one-handed zone, assembly in the two-handed zone.
  • Torso tilted forward no more than 20°, neck bent or twisted no more than 25°.
  • No torso twisting with loads of 1 kg or more.

Working height: it depends on who is working and what they do

The more precise the work, the closer the part must be to the eyes; the more force and movement needed, the lower it can go.

There are more than 30 cm of height difference between the shortest woman and the tallest man on a shop floor: that's why a height-adjustable workstation serves every shift with the same equipment.

Working height (mm)
by body height (mm)
mm
Short woman1535Average woman1640Average man1740Tall man1855
Precisionhigh visual control, fine motor skills1100120012501350
Medium assemblyvisual control and normal movements1000110011501250
Heavy worklittle visual control, lots of arm movement900100010501150

Icons, from left: short woman, average woman, average man, tall man. The four body heights range from the shortest woman (only 5% are shorter) to the tallest man (only 5% are taller). On sit-stand workstations the worktop never goes below 1000 mm, to leave legroom.

The same dimensions in everyday picking

From the line-side supermarket to the pallet on the lift table, the rule is to bring material into the 800–1500 mm area and the most-used part numbers into the golden zone, instead of making the operator bend or stretch.

Picking from a gravity supermarket

Operator picking a container from a tube-system gravity rack with three inclined levels
  • B · 1025–1225 mm, golden zone: the most frequently picked part numbers, on the chest-height level.
  • A · top level, within 1500 mm: light, infrequently picked part numbers; above that you work with your arms above the heart.
  • C · bottom level: below 800 mm you bend. Only stock or rarely used containers; heavy ones are better kept close to 800 mm.
  • ≤ 400 mm: maximum distance between the shoulder and the front of the container. Inclined roller tracks bring full containers to the operator; empties return via the top level.

Picking from a lift table

Operator picking a box from a pallet raised by a scissor lift table
  • 1 · Layer to pick: always in the 800–1500 mm area, as close as possible to the golden zone. When the layer is finished, the table lowers by one layer.
  • 2 · Platform: about 900 mm in this image. A table like the TM 1500 ranges from 230 mm (loading from the floor with a pallet truck) to 1330 mm, with 1100 mm of stroke and a 1700 × 1000 mm platform.
  • For pallets you can add tilting towards the operator (lifters and tilters up to 40°), so there's no need to reach over to the far side.

01

Golden zone: the part at the right height

Components and loads brought into the band between waist and chest, for people of different heights.

The problem

Pallets on the floor, containers on the bottom shelf, loads that stay at the same height as they empty.

The solution

Inclined roller tracks that present the container to the operator, raised dollies, carts and lifters that raise and tilt the load.

Roller track

Roller track

The container slides down towards you

Green Frame gravity roller tracks cut to size.

See product

Dolly Type VII C

Dolly Type VII C

Raised deck

The KLT arrives already at picking height.

See product

CZ 203

CZ 203

Scissor lift cart

200 kg, 600 mm stroke, foot pump.

See product

TSLN 1503

TSLN 1503

Lifts and tilts the pallet

Access on three sides, 40° tilt.

See product

See also: Ergonomics and standard work · Lift tables

02

Reach and grasp: close and easy to pick

Every component in the normal or maximum area, in a container you can pick from with one hand.

The problem

Closed, deep or distant containers: you stretch your arm and fish for the part with your fingers.

The solution

Open-front containers, cabinets with transparent drawers, flow racks that bring full containers to the operator and rollers that move the container forward.

Open-front storage bin

Open-front storage bin

Open front

Pick the part without moving the bin; 12 sizes.

See product

Small-parts drawer unit

Small-parts drawer unit

Tilting transparent drawers

See what's inside and how much is left; modules can be placed side by side.

See product

RL-KLT container

RL-KLT container

Slides on roller tracks

Full containers advance on their own into the picking zone.

See product

GF-N roller kit

GF-N roller kit

Rolling instead of sliding

Rollers that attach to the tube system for guides and chutes.

See product

See also: Supermarket and FIFO · Karakuri

03

MTM: every movement has a time

MTM (Methods-Time Measurement) was developed in 1948 by Maynard, Stegemerten and Schwab. It breaks manual work down into basic motions (reach, grasp, move, position, release) and assigns each one a standard time, measured in TMU: 1 TMU equals 0.036 seconds.

Reach time grows with distance; grasp time with how difficult the grip is. That's why bringing the container closer and making it open reduces cycle time measurably, right from the workstation design stage. In MTM analyses of assembly workstations, correct parts presentation can cut replenishment and picking time by up to 68%. MTM table values belong to the MTM Association: a full analysis requires a certified analyst.

Before

The screw is in a closed container at the back of the bench: the operator stretches, twists the torso, searches for the part among the others and returns to position. Long reach, difficult grasp.

After

The same screw is in an open-front container in the normal area, tilted towards the operator: short arm movement, simple grasp, no torso twisting.

Calculation example

If the new layout saves half a second per cycle, with 1,000 cycles per shift, 2 shifts and 220 working days that adds up to 220,000 seconds: about 61 hours a year on a single workstation. The starting value must be measured on your own cycle.

Assessing the risk: NIOSH, OCRA, EAWS

Measure the risk before choosing the equipment. These are the most widely used methods in Italy and Europe; for their application, refer to the standards and a qualified professional.

Lifting

NIOSH

The NIOSH equation calculates the recommended weight based on height, distance, frequency and grip. It is the reference method of ISO 11228-1 for manual lifting.

Work Positioner · Lift tables

Repetitive movements

OCRA

The OCRA index assesses upper-limb load in repetitive tasks; it is the preferred method of ISO 11228-3 and EN 1005-5.

Karakuri · Supermarket and FIFO

Assembly

EAWS

The European Assembly Worksheet is a first-level screening method widely used in automotive: it assesses postures, forces, loads and upper limbs on a traffic-light scale.

Automotive: production and assembly

04

When the risk is the load

If the assessment flags lifting, the load doesn't get any lighter: the equipment takes it over.

The problem

Heavy parts lifted by hand from the workstation to the bench or the machine.

The solution

Work Positioners that pick up and position the part, tables that bring the load to working height.

WP 125

WP 125

Up to 125 kg

Handle with remote control, strokes up to 2050 mm.

See product

WP ONE

WP ONE

The most compact

Up to 60 kg, aluminium platform included.

See product

TM 1500

TM 1500

Scissor lift table

1500 kg at the right height for the operator.

See product

ART 750 ArmLift

ART 750 ArmLift

Lifts and tilts

750 kg, platform tilting from +5° to −40°.

See product

See also: Work Positioner · Work Positioner buying guide

Tools to get started

Ergonomics and standard work

Lifting, positioning, standards at the workstation

Work Positioner buying guide

Capacities, strokes and grippers

Workstation analysis

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