Company details and general terms and conditions of sale

Company details

General terms and conditions of sale of LeanProducts S.r.l.

GENERAL NOTES: All supplies and services of LeanProducts srl are subject to the customer's acceptance of the general terms and conditions of sale and delivery set out below.

No deviation from the conditions set out below shall be valid unless expressly declared by us. The technical specifications of our products given in our official documentation are purely indicative: LeanProducts srl reserves the right to make, without notice, any changes necessary to improve their performance. The seller also offers buyers the possibility of purchasing items in special versions as indicated in the catalogue or made to the customer's express request, instructions and/or drawing.

With regard to the above goods, the parties will agree on price and terms of manufacture and delivery on a case-by-case basis; for anything not expressly regulated by the parties, the contract shall be governed by these general terms and conditions of sale.

QUOTATIONS, PRICES AND PRICE LISTS: The prices stated in our quotations and price lists refer to the supply of components or materials, excluding labour for assembly, installation, testing or maintenance, unless otherwise agreed in writing. Some items may benefit from a quantity discount. Our quotations are valid for a maximum of 30 days unless otherwise agreed. Our prices are expressed in euros, excl. VAT, and refer to goods ex works with standard transport packaging. Special packaging must be expressly requested and is not included in the above prices.

LeanProducts srl reserves the right to change prices at its sole discretion, even without notice.

ORDERS: A purchase order is binding on the seller only after receipt of the order confirmation signed by the buyer. LeanProducts srl undertakes to comply with the conditions stated upon a confirmed written acceptance. Orders sent to LeanProducts srl sales staff are deemed accepted only after validation by the management of LeanProducts srl following receipt of the order confirmation.

DELIVERY: The delivery times we state, although observed as far as possible, may be changed due to force majeure or other reasons; such changes do not justify cancellation of the order nor a claim for compensation by the customer.  

LeanProducts srl does not accept the application of penalties or sanctions for delays with respect to the agreed delivery times. LeanProducts srl considers partial deliveries of the ordered goods to be authorised, unless otherwise instructed by the customer.

PAYMENTS: Invoices issued by LeanProducts srl are payable in the manner agreed and accepted at the time of the order.

In the event of unjustified late payment, LeanProducts srl reserves the right to charge interest on the amount due (Italian Legislative Decree 231/2002, Art. 5, paragraph 2). The seller expressly reserves the right to request a deposit with the order for a first supply or customised products. For such supplies, delivery times will run from receipt of the copy of the payment made.

MINIMUM INVOICE AMOUNT: The minimum net amount for each individual order is €100.00 (one hundred euro). Lower amounts must be authorised by the Sales Management of LeanProducts srl.

RETENTION OF TITLE: Ownership of the delivered material is retained until the relevant invoice has been paid in full.

SHIPPING: The goods are supplied ex works. The material travels at the Customer's risk, unless otherwise agreed in writing. On arrival of the goods at destination, the buyer is responsible for inspecting them and noting on the delivery note any damage and/or other defects found, immediately lodging a complaint with the carrier and copying LeanProducts srl.

COMPLAINTS: Complaints relating to the delivery of LeanProducts products must be received in writing no later than 8 days after receipt of the goods, clearly stating the number of the shipping document of the disputed supply, on whose CMR the extent and a brief description of the damage must be recorded.

WARRANTY: All our products come with a manufacturer's warranty covering defects due to materials or workmanship. The warranty is limited to the free replacement, ex our premises, of the component recognised as defective, provided it was installed in strict accordance with the manufacturer's instructions. Replacement under warranty applies only if the product or component is returned to the premises of LeanProducts srl with no transport or packaging charges. LeanProducts srl supplies the replacement parts free of charge, ex our premises.

PROCESSING OF PERSONAL DATA: The personal data provided by the buyer and its contact persons will be processed solely in connection with the performance of obligations ancillary to the sales contract. Providing such personal data is optional, but failure to provide it will make it impossible for LeanProducts srl to fulfil the obligations connected with the sales contract. The persons who may become aware of the personal data of the buyer and its contact persons will be the Data Processor, domiciled at your company, as well as third parties entrusted with the commercial, administrative and logistics aspects connected with the contractual relationship, such as the carrier and any sub-carriers. The list of persons in charge can be obtained by the data subject at the offices of LeanProducts srl, data controller, Via Bassani, 8 Pordenone. Data subjects may at any time object to the processing of their personal data or obtain, respectively, their deletion, modification, supplementing and anonymisation. At the end of processing, the personal data of data subjects will be retained by the controller for internal historical/statistical purposes and for the free sending of new catalogues, with express exclusion of transfer of the data to third parties.

COMPETENT COURT: The competent court for the resolution of any disputes is that of Pordenone (Italy). The illustrations, photos, colours, prices and technical features of the items in the catalogue are to be considered indicative and may be subject to slight variations.